IT Service Desk

Olongapo

PHP

21,000

-

23,000

Knowledge and Skills:
 

  • Superior skills in both written and verbal communication.
  • Experience in customer facing role either remote or face to face.
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
  • Problem solving skills.
  • Accuracy in data entry.
  • Excellent fluency in language to be supported.
  • Experience in a phone based remote role, e- support, e-chat or similar.
  • Familiarity with computer technology.
  • Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems .
  • Understands internal processes and tools.
  • Knowledge of Knowledge Management Systems and appropriate documentation to the system.

Job details

Hiring Manager

Lars Niebres

Remote Job

Yes

Assigned Department

IT Department

Target Headcount

2

Years of Experience

0

Qualification

High School Diploma

Job Type

Full-Time

Career Level

Fresh Grad / < 1 Year Experienced Employee

Job Specialization

Technical & Helpdesk Support

Role

IT Support/Helpdesk

Company overview

Wild West Innovations was established as early as 2001 . After continuous and intensive development for over 21 years , its business scope has been extended to R&D, manufacturing , marketing& sales , engineering and service in four major industries : fiber-optic communication,data networking communication, wireless communication and intelligentizing applications . FiberHome Technologies is the unique supplier of end-to-end solutions with optoelectronic devices , optic fiber & cable and optical communication system.

Company details

Company Size

5000 or more Employees

Industry

Telecommunication

Registration No.

WW25646432

Benefits and others

Dental, Miscellaneous allowance, Medical, Formal (e.g. Shirts + Ties), HMO

Apply Now